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Refund Policy
General Services Refund Policy:
We offer a full money-back guarantee for all our services. If, for any reason, you are not satisfied with our services, you are eligible for reimbursement within 24 hours from the start of the event or program. To request a refund, contact Greater Tucson Leadership staff within the specified timeframe.
Class Programs Refund Policy:
For our Class Programs, we understand that unforeseen circumstances may arise, and we want to be as accommodating as possible while also ensuring a smooth learning experience for all participants. Therefore, the refund policy for Class Programs is as follows:
Refunds Before Program Begins:
- If you decide to cancel your enrollment before the first day of the program, you are eligible for a full refund of the tuition fees.
Refunds After Program Begins:
- Tuition fees for our Class Programs are non-refundable after the first program day.
- Our budgeting process is based on specific participant counts, and once the class begins, we are unable to add new participants to the cohort. Therefore, any refund requests after the program starts will not be accommodated.
Exceptions:
If you encounter any extenuating circumstances that require you to leave the class after the program has begun, please reach out to the GTL staff directly. They will review your situation and may consider some alternative options regarding tuition.
